Infra Management - Mukesh Infoserve

ASIM

Automated Service and Infrastructure Management

Monitoring and Managing Service and IT Infrastructure through automated services engine

Changing from Reactive to Proactive services through Service automation

Professional services integrated with knowledge base

IT Compliance through automation

Alerts and Reminders

Increase Uptime of infrastructure

67% of service incidents are not related to hardware , either software or application related
IT Threats and attacks due to non updation of patches
Application rollouts expensive and time consuming
Unavailability of Data about IT assets and Licenses resulting in higher cost
Redundant and under/over utilized IT resources
Non-Compliance of IT and Infrastructure resulting in organizational and legal challenges
Reactive IT resulting in non-performance

Day to Day operational issues does not allow time to be spent on these
Manual process make it cumbersome to monitor and manage
People driven activities fail because of hierarchical ego and process hindrances
New project initiatives affects routine services
Un-structured IT policies and heterogeneous infrastructure makes management difficult
Lack of knowledge improvement and Industry trends leading in low quality support

Desktops and laptops will connect through office network to the internet via firewall.
Laptops, smart phones and tablets on the field will connect through inernet.
All devices will be installed with our service application agent.
Data about the desktop and laptop including O/S and application will be stored in repository.
Techmi professional servicesteam will monitor and manage.

Device inventory, device locking, PIN reset
Remote command status view, remote device wipe, selective data wipe, password enforcement, locking/unlocking device capabilities,
Geo tracking, copy/paste restriction
Monitor, push and block apps
Work Data and Personal Data Containers